United Pools and COVID-19

United Pools and COVID-19

We have entered into a period where a worldwide issue is impacting our day-to-day lives on an unprecedented scale. Our thoughts and prayers go out to all of those who have been affected by COVID-19, both directly and indirectly.

At United Pools, our customers, communities, and employees' health and safety is our primary concern. We will remain open to doing our part in protecting public health by providing an essential service to our customers - maintaining clean and sanitary pool water. Proper pool maintenance is essential to ensure pool water does not become a breeding ground and succumb to algae and bacteria growth. These can pose additional health challenges during this already difficult time.

The Center for Disease Control (CDC) continues to report that there is no evidence that COVID-19 can be spread to humans using pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should eliminate the virus that causes COVID-19.

The CDC has released guidance on COVID-19 and water transmission, including recreational water bodies like pools or spas. We encourage you to read this information and share it with others who may have questions about Coronavirus's spread through the water. 


United Pools is committed to supporting state and local mandates to prevent the spread of COVID-19 while ensuring that you have a properly maintained pool. We are taking several measures to ensure we manage to safely get through this fluid situation while continuing to serve our customers effectively. Please understand our technicians are practicing safe social distancing of 6 feet, as recommended by CDC, during interactions with customers. Also, the interior of our service vehicle is sanitized daily.   

The following links are recommendations and information provided by the CDC on preparing, planning, and safeguarding you and your family. 



As your neighborhood pool care experts since 1974, United Pools is closely monitoring the developments of COVID-19 and the public health emergency updates. We follow all recommendations from the Centers for Disease Control, World Health Organization, and local officials. As this situation continues to evolve, we are prepared to adapt our approach to maintaining a safe environment for all.

Amidst all of the uncertainty, one thing that is undeniable, United Pools is committed to supporting the safety and well-being of the communities in which we live, work, and serve. During these challenging times, we are confident that we can get through this together as a company and community.

We thank you for being a loyal customer.

Please be safe and healthy.

Woody Stewart

What your neighbors say about United Pools

I was recently a customer of United Pools, Inc. I had the great pleasure of dealing with Mr. Stewart, Jr., who was very patient and flexible with the handling of my request for a pool. Mr. Stewart listened to my ideas and also offered his opinions to better suit my needs. Construction began in the middle of May 2006 and my family was swimming in our enclosed pool within a few short months. The hard working employees of United Pool were just that, hard working. They would begin work early in the morning and would not leave until that portion of their work was done, which was usually later in the evening. Each employee and subcontractor treated my property with respect. My yard was cleaned up after each workday and never left in disarray. I decided to make a few adjustments during construction and contacted Mr. Stewart about my ideas. He was receptive to my changes and assured the changes were done immediately. My family has been enjoying not only the pool but the lanai as well. Mr. Stewart and the entire United Pool Company has managed to create a new love for my home, one that we will enjoy for many years to come. Thank you to everyone at United Pools for making our home improvement project run smoothly. We got the exact pool we wanted.

Nick and Christine Romanelli

We just wanted to let all of you know how much we have appreciated your attention to excellent customer service. We have had a truly wonderful experience since Day 1 with Tom our Pool and Spa designer. Each week there has been something completed or worked on and the crew has been very professional. If something has gone wrong, your crew and staff have been right on top of it informing us on the procedures. The attention to detail from your staff has been nothing but professional and honest. We have referred United Pools, Inc. to several of our friends and co-workers both at The Orlando Sentinel and Walt Disney World! This has been a very exciting process and we will definitely let all of you know the final outcome, which we know will be fantastic! Thank you all again!

Ken Brown & Vic Getchel

This is to let you know how pleased I was with the service and effort of Tony in draining, acid washing, refilling and balancing our pool last Wednesday and Thursday. He did a great job. Also, Terry is a wonderful representative of the Leesburg store. Always upbeat and helpful she’s super. Shanon is also cheery and helpful. All 3 represent themselves and United Pool in a most excellent manner and are to be commended for the work they do and for caring for the customer - - great customer focus. We greatly appreciate all that they have done for us.

Larry Haid