I was recently a customer of United Pools, Inc. I had the great pleasure of dealing with Mr. Stewart, Jr., who was very patient and flexible with the handling of my request for a pool. Mr. Stewart listened to my ideas and also offered his opinions to better suit my needs. Construction began in the middle of May 2006 and my family was swimming in our enclosed pool within a few short months.
The hard working employees of United Pool were just that, hard working. They would begin work early in the morning and would not leave until that portion of their work was done, which was usually later in the evening. Each employee and subcontractor treated my property with respect. My yard was cleaned up after each workday and never left in disarray.
I decided to make a few adjustments during construction and contacted Mr. Stewart about my ideas. He was receptive to my changes and assured the changes were done immediately. My family has been enjoying not only the pool but the lanai as well. Mr. Stewart and the entire United Pool Company has managed to create a new love for my home, one that we will enjoy for many years to come.
Thank you to everyone at United Pools for making our home improvement project run smoothly. We got the exact pool we wanted.
Nick and Christine Romanelli
We just wanted to let all of you know how much we have appreciated your attention to excellent customer service. We have had a truly wonderful experience since Day 1 with Tom our Pool and Spa designer. Each week there has been something completed or worked on and the crew has been very professional. If something has gone wrong, your crew and staff have been right on top of it informing us on the procedures. The attention to detail from your staff has been nothing but professional and honest.
We have referred United Pools, Inc. to several of our friends and co-workers both at The Orlando Sentinel and Walt Disney World! This has been a very exciting process and we will definitely let all of you know the final outcome, which we know will be fantastic! Thank you all again!
Ken Brown & Vic Getchel
This is to let you know how pleased I was with the service and effort of Tony in draining, acid washing, refilling and balancing our pool last Wednesday and Thursday. He did a great job. Also, Terry is a wonderful representative of the Leesburg store. Always upbeat and helpful she’s super. Shanon is also cheery and helpful. All 3 represent themselves and United Pool in a most excellent manner and are to be commended for the work they do and for caring for the customer - - great customer focus. We greatly appreciate all that they have done for us.